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Privacy Statement

The N.V. Vrijetijdscentrum Gulpen, hereinafter N.V., recognises the vital importance of protecting  your personal data, so in this privacy policy we provide comprehensive information about our policies for the processing and protection of your data. We do everything we can to guarantee data protection, and take every possible care in the handling of your personal data. 
The N.V. complies with all applicable laws and regulations, such as the General Data Protection Regulation (GDPR). This means:
That we process your personal data solely for the purposes for which it was collected. These purposes, and the personal data to be provided for them, are described in this privacy policy.
That only the personal data which is absolutely necessary for the purposes for which it is collected will be processed.
That we ask for your express consent if we need it for the processing of your personal data.
That we have taken appropriate technical and organisational measures to ensure the protection of your personal data.
That we do not transfer personal data to third parties, unless this is necessary for the purposes for which the data was collected.
That we ensure that we keep ourselves updated about your rights with respect to your personal data, inform you of these rights and that we respect these rights.

Purposes: N.V. processes the personal data of customers for the following purposes:
to keep in touch with you;
to improve our product and service information, and to carry out targeted marketing activities;
to conduct and analyse customer satisfaction surveys;
to optimise our website and make it more secure;
to compile user statistics;
to control admissions and operational safety.
For the above purposes, N.V. may request the following personal data from you:
first name;
surname;
postal code;
phone number;
e-mail address;
date of birth.
Retention period: As the law requires, N.V. does not retain personal data for longer than is required for the purposes for which it was collected.
Who has access to your personal data?
Your data may be passed on within our company if necessary. We will not transfer your data to third parties, sell it or exchange it with third parties outside N.V. We never share personal information with other parties with whom we have not made a data processing agreement. Of course, we make the necessary arrangements with other parties (processors) to ensure the security of your personal data. 
 
Exceptions:  If it is necessary for the performance of the services we provide for you;
If it is legally required;
For financial transactions in connection with our website and services, which are processed by our payment service providers, to the extent that it is necessary for the processing of your payments, the reimbursement of such payments and the processing of complaints and questions regarding such payments and refunds;
If it is necessary for the investigation, enforcement or defence of legal claims in legal proceedings or in civil/administrative or extrajudicial proceedings.

Security: We have taken appropriate technical and organisational measures to protect your personal data against unlawful processing. 

Cookies: www.mosaqua.nl uses cookies to collect information about which pages users visit on our website and to track how often visitors return, and which pages on the website are doing well. We also track which information the browser shares.

Your rights: Among other rights, you have the right of inspection, correction or deletion of personal data which we have received from you. You can also file a complaint against the processing of your personal data (or part thereof) by us or by one of our service providers /processors.

If you have any questions or comments about our privacy policy, please contact us via info@mosaqua.nl. 
 

 

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